Refund policy
At EC Studio, every order is crafted and fulfilled with care to ensure you receive a high-quality product. Due to the nature of our products and our quality control process, all sales are final.
No Returns or Exchanges
We do not accept returns, exchanges, or cancellations once an order has been placed. Please review your order carefully before completing your purchase.
No Refunds
All purchases made through The Lab Watch are non-refundable. This policy applies to all products without exception.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery at ec.storeon@gmail.com with:
- Your order number
- Clear photos of the issue
We will review the case and may offer a replacement at our discretion.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. EC Studio is not responsible for lost or undelivered packages due to incorrect addresses.
Chargebacks & Disputes
By purchasing from EC Studio, you agree to this policy. Filing a chargeback without contacting us first may result in being restricted from future purchases.
If you have any questions before placing your order, feel free to contact us. We're here to help you make the right choice.
The EC Studio Team